Kolkata, October 1, 2026 (Yes Punjab News)
Bidhannagar Cyber Crime Police in West Bengal have arrested 24 people for allegedly running a fake call centre that defrauded US citizens of around Rs 30 crore by posing as technical support representatives of companies including Amazon and Apple.
Acting on information about the alleged fraud, a team from Bidhannagar Cyber Crime Police Station raided a call centre operating at Eco Space in Kolkata’s New Town area on Wednesday night.
Police arrested 24 people during the operation, including 13 women and 11 men. A senior officer of the Bidhannagar Police Commissionerate said most of those arrested were residents of other states.
The alleged call centre was operating from a premises measuring around 2,000 square feet. During the raid, police recovered 53 desktop computers, four laptops and 24 mobile phones.
Investigators also seized scripts allegedly used by the accused to communicate with and defraud US citizens.
Bidhannagar Police Commissioner Rathod Amitkumar Bharat said the accused allegedly posed as technical support staff while communicating with victims in the United States.
According to police, the operation was organised in multiple tiers, with one group communicating with the targeted US citizens while another group allegedly handled financial transactions.
Police are now questioning the arrested persons to identify the alleged mastermind and other individuals involved in the operation.
Amitkumar said investigators would work to identify and apprehend those allegedly involved at different levels of the racket based on information emerging during the interrogation.
The latest action comes less than a month after Kolkata Police busted two other alleged fake call centre networks in the city.
On September 2, police arrested 67 people, including 41 women and 26 men, during separate raids on Rajdanga Main Road in the Kasba area of south Kolkata. The raids were conducted under the jurisdiction of Kasba Police Station in connection with alleged fake call centre operations.
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