New Delhi, September 30, 2026 (Yes Punjab News)
Delhi Police have busted an alleged fake Apple/iOS technical-support call centre operating in Naraina Industrial Area and arrested seven people for reportedly targeting US citizens through fraudulent calls and gift-card scams, officials said on Wednesday.
Acting on specific information received by Sub-Inspector Gajender Mathur on September 25, a team of the Anti-Auto Theft Squad (AATS) of West District raided a suspected international tech-support fraud call centre operating under the name “Veptra” from B-68/1B, Third Floor, Naraina Industrial Area, Phase-II.
The operation was led by Inspector Mukesh Kumar, In-charge of AATS/West, under the supervision of ACP/Operations Rajesh Kumar and the overall supervision of DCP/West District Hareshwar V. Swami.
During the raid, police apprehended Arun, the alleged owner of the call centre, his partner Salim and five callers. According to the police, the callers were using laptops and headphones to communicate with people in the United States while operating under assumed English names.
Following the operation, FIR No. 279/2026 was registered at Naraina police station on September 26 under Sections 318(4), 319(2), 61(2) and 3(5) of the Bharatiya Nyaya Sanhita (BNS), along with Section 66D of the Information Technology Act.
According to the preliminary investigation, the accused allegedly operated a fake Apple/iOS technical-support setup to target people in the US. They reportedly contacted US residents through toll-free numbers and impersonated Apple technical-support executives.
The callers allegedly told victims that their devices or systems had detected viruses, malware or pornographic content, creating a sense of urgency by claiming that immediate technical assistance was required.
The victims were then allegedly persuaded to purchase gift cards under the pretext of resolving the supposed technical problems. The callers reportedly obtained the gift-card details or codes and passed them on to other individuals associated with the operation.
During the preliminary examination of the seized laptops, police found software including Eyebeam, UltraViewer and AnyDesk. Call histories containing US-based numbers were also recovered.
Police seized five laptops, 12 mobile phones, two routers, six headphones, 10 credit and debit cards, five cheque books and an Audi A3 35 TDI car during the operation.
The accused have been identified as Arun, 29, and Salim, 28, both residents of Kakrola; Nikhil, 30, of Kakrola; Montu Singh, 34, of Pitampura; Tirhuchu, 26, of Kishangarh; Karan, 28, of Uttam Nagar; and Vishal, 29, of Sagarpur.
Police said further investigation is underway to identify the wider network, establish the source of the toll-free numbers, verify the people contacted, examine gift-card transactions, analyse the seized digital evidence and trace the money trail.
Officials are also examining the individual roles of the accused and attempting to identify other people allegedly involved in the operation.
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