Chandigarh, September 12, 2024 (Yes Punjab News)
In a bid to enhance the women’s safety system in the state, Director General of Police (DGP) Shatrujeet Kapur held a review meeting today with senior police officials.
The meeting focused on the Trip Monitoring Service, the creation of databases for auto-rickshaws and working women, and the operational review of Haryana-112. Various aspects aimed at boosting women’s confidence in their safety were discussed in detail during the meeting.
The meeting took place at the Police Headquarters in Sector 6, Panchkula, with participation from several senior officers. Inspector General of Police, Telecom, Y. Puran Kumar, made a PowerPoint presentation detailing the progress in the Trip Monitoring Service, the database preparation for working women, and the steps taken by Haryana-112.
Simplification of Trip Monitoring Service:
DGP Kapur reviewed the Trip Monitoring Service with the officials. It was noted that the process has been simplified, making it more accessible to women. Earlier, women had to fill out a prescribed form after calling Haryana-112, but this requirement has been removed. Now, women can simply call Haryana-112 to share their travel details with the communication officer, who then provides a WhatsApp number for sharing their location.
Haryana-112 monitors the journey from start to finish, ensuring that women, especially those traveling alone or at night, feel secure. During the journey, the team regularly checks in to ensure no security concerns arise, and if a woman feels unsafe, immediate police assistance is provided.
Database for Working Women and Auto Rickshaws:
It was further revealed that a database of working women across the state is being prepared by Haryana-112, with steps taken to integrate this data with the system. In emergencies, the communication officer will have instant access to the caller’s details, saving valuable time. Additionally, a database of auto-rickshaws is being compiled and validated before being uploaded to Haryana-112.
Public awareness campaigns are being conducted to inform people about this initiative, aimed at assisting women in emergencies. DGP Kapur urged officials to spread awareness about the unique stickers placed inside and outside autos so that women can easily identify and use them.
Intensive Awareness Campaign:
DGP Kapur instructed the officials to organize awareness activities to spread information about the Trip Monitoring Service to as many women as possible.
He emphasized the use of SMS and other mediums to inform women about the Trip Monitoring Service, the unique stickers on public transport, and the Haryana-112 service, so they can benefit from these resources when needed. He added that the goal of the Trip Monitoring Service is to provide women with a safe environment, ensuring they feel secure not only at home but also outside.
Decrease in Offensive Language Use:
DGP Kapur also reviewed the actions taken against individuals using offensive language on Haryana-112. It was reported that the number of such cases has significantly decreased. In January 2023, there were 10,417 instances of offensive calls, which dropped to 929 by August 2024. Offenders are warned and actions are being taken against repeat offenders.
Reduction in Police Response Time to 7 Minutes:
It was also reported that the police response time after receiving a complaint on Haryana-112 has reduced to an average of 7 minutes, compared to 8 minutes and 28 seconds in August 2023.
This is a major achievement. Additionally, Haryana-112 has been integrated with the 108 medical emergency helpline, connecting 415 ambulances across the state. Ambulance staff across districts have been trained for this purpose. Furthermore, 333 fire brigade vehicles have also been connected to Haryana-112.
