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Delhi: Fraudulent call centre busted, 6 held in Rs 1.31 lakh credit card fraud case

New Delhi, July 9, 2026
The Cyber Police Station of Delhi’s North-East District on Thursday has busted a fraudulent call centre allegedly involved in duping people by posing as bank representatives and has arrested/apprehended six accused in connection with a credit card fraud worth Rs 1.31 lakh.

According to police, an e-FIR (No. 114/2026) under Sections 318(4) and 319(2) of the Bharatiya Nyaya Sanhita (BNS) was registered at PS Cyber, North-East District, based on a complaint filed on the National Cyber Crime Reporting Portal (NCRP) by Amit Kumar, a resident of Karawal Nagar, Delhi.

The complainant alleged that he had received a phone call from fraudsters impersonating bank officials, who offered to enhance the credit limit of his credit card. After gaining his confidence, the accused fraudulently obtained his confidential credit card details and carried out unauthorised transactions, siphoning off approximately Rs 1.31 lakh from his account.

During the investigation, a dedicated team from PS Cyber, North-East District, carried out extensive technical surveillance and digital forensic analysis. The probe revealed that the defrauded amount had been used to make purchases through Blinkit, including a Samsung mobile phone and two power banks.

Technical analysis led investigators to Anish Gupta, who was found to be using the mobile phone employed to contact and deceive the complainant. He was apprehended and, during sustained interrogation, disclosed that he was working at a fraudulent call centre operating from a rented flat in Khyala, West Delhi.

Acting on the information, the police team immediately raided the premises and apprehended five more accused allegedly running the illegal call centre.

Further investigation revealed that the accused systematically targeted unsuspecting victims by posing as bank officials and offering to increase the credit limits of their credit cards. Once they gained the victims’ trust, they obtained confidential banking and card details, which were then used to carry out fraudulent online transactions.

Police said the investigation established that Nitin Solanki and Simran were operating the fraudulent call centre, while Ishika and Dhruv worked as callers who contacted victims and extracted sensitive credit card information. Anish Gupta and Bobby Shresth were also allegedly involved in the operation.

The arrested/apprehended accused have been identified as Nitin Solanki (25), a resident of Adhyapak Nagar, Nangloi; Dhruv (21), a resident of Sector-39, Rohini; Anish Gupta (20), a resident of Kashmiri Colony, Rohini; Simran (24), a resident of Tagore Garden; Ishika (25), a resident of Moti Nagar, West Delhi; and Bobby Shresth (22), a resident of Rama Vihar, Karala, Delhi.

Police recovered five mobile phones, including the handset used to contact the complainant, along with one power bank allegedly purchased using the defrauded money.

During verification, Dhruv was found to have been previously involved in two cybercrime cases, while Bobby Shresth had one prior cybercrime case registered against him.

Further investigation is underway to identify additional victims, trace financial transactions, and uncover other associates linked to the syndicate.(Agency)

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