New Delhi, November 13, 2026 (Yes Punjab News)
Microsoft Outlook users in India began receiving emails gradually on Friday evening after a nearly 16-hour outage disrupted several company services, including Outlook, Teams and Copilot.
Microsoft said it was seeing early signs of stabilisation and improvements in capacity, although recovery operations were continuing and service performance remained variable.
In its latest update, Microsoft said it had extended the email timeout window to 48 hours to help preserve delayed messages while email queues and backlogs were being processed.
“Recovery actions are ongoing across affected Microsoft 365 infrastructure and progressing in phases. We’re seeing incremental improvement in several workloads, but service health remains variable and capacity has not yet fully returned to baseline,” Microsoft 365 said in a post on X.
The company added that access to mailboxes and processing of delayed emails had improved, but intermittent issues could continue. Traffic was being gradually restored across affected infrastructure, with additional capacity being brought online to improve service consistency.
Microsoft said a detailed update was available under incident number MO1550821 in the Microsoft 365 admin centre. Users can also follow developments through the company’s service status page.
The outage, which began on Thursday night, was linked to server health-check failures that made affected servers unavailable. Microsoft initially tested configuration changes and restarted affected servers before introducing an alternative health-check method to bring some of them back into service.
The disruption affected businesses, airlines and government operations across several countries, interrupting access to widely used services. Microsoft said multiple Microsoft 365 products connected to its Exchange Online and email infrastructure were impacted.
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