New Delhi, September 3, 2026 (Yes Punjab News)
Meta-backed messaging platform WhatsApp on Thursday announced the rollout of bill payment services in India, allowing users to find, manage and pay household and utility bills directly through the app.
The feature is being rolled out gradually and will be available to all Android and iOS users in the coming weeks, the company said.
Powered by the Bharat Connect (BBPS) network, the service will provide access to around 22,722 billers across 30 categories, including electricity, gas, water, FASTag, insurance, credit card bills and loan repayments.
Users can access the bill payment feature by tapping the rupee icon at the top of the WhatsApp home screen. The service will also allow users to view past and upcoming payments, manage multiple accounts under a single provider and make payments through UPI as well as credit and debit cards.
“For millions of Indians, WhatsApp is already the simplest way to stay close to family and friends, talk to businesses, access citizen services, and buy everything from metro tickets to insurance — all without leaving the app,” said Arun Srinivas, Managing Director and Country Head, Meta India.
“With Bill Payments, we are bringing that same simplicity to one of the most routine tasks in every household,” he added, saying the company aims to make paying bills on WhatsApp as easy as sending a message.
The launch comes after Meta CEO Mark Zuckerberg said in June that CRED founder Kunal Shah would join Meta as WhatsApp’s next global CEO, while announcing an investment of around $900 million, or nearly Rs 8,550 crore, in the fintech company.
WhatsApp Pay processed 150 million transactions in June 2026, more than four times the 37 million transactions recorded in June 2024. Its share of UPI transaction volumes also increased to around 0.7 per cent in June 2026 from 0.27 per cent two years earlier.
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